Integration

Pilot + Trello: your boards connected to the CRM, the calendar, and the AI agent

Sync your Trello boards and cards with Pilot's AI layer. The AI creates cards from conversations, moves lists based on context, and links every card to the corresponding customer. Compatible via Zapier today, native OAuth integration on the roadmap.

What Trello does with Pilot

Pilot is an AI-driven, end-to-end business system, fully turnkey: projects, tasks, CRM, communication, and operations are all included. If you also use Trello, Pilot connects your boards and orchestrates them with AI, without asking you to migrate or switch tools.

Trello remains the most used kanban board for small and mid-size teams thanks to its simplicity; you drag cards between lists and everyone understands what's happening. Its historical weakness: asking the team to log cards based on what they discuss over WhatsApp, email, or a call is boring work nobody does.

Pilot connects with Trello today via Zapier and via the Trello REST API. It's real compatibility: you define a Zap that creates cards on a board when Pilot detects an event (a new qualified lead, a deal won, a pending task with a VIP customer), and the card appears in Trello with the customer's name, a context description, and a due date. In the other direction: when you move a card in Trello, Zapier triggers a webhook that updates the CRM or the tasks in Pilot. Functional, not a native OAuth integration yet.

The native OAuth integration with Trello (like Monday or ClickUp in Pilot) is on the roadmap. When it arrives it will add real-time two-way sync with no Zapier in between, custom-field mapping, an AI agent writing updates inside cards from real conversations, and delay prediction per card.

What you can do

  • Cards created in Trello automatically when Pilot detects events (new lead, deal won, pending task).
  • Moving cards between lists via Zapier: Pilot triggers the rule and Zapier updates Trello.
  • Assigning cards to the right team member according to business rules (round-robin, balanced workload, specialty).
  • Reverse sync: cards moved or completed in Trello update the task or opportunity status in Pilot.
  • Linking each card to the corresponding customer in the CRM; opening the card shows the customer's context (email via a Zapier comment).
  • Cross notifications: comments on a Trello card can trigger a message in Pilot's chat, and vice versa.
  • Custom flows via Zapier for companies with specific processes (e.g. each new opportunity over $5k creates a dedicated board for management).
  • Native OAuth integration on the roadmap: real-time sync, custom-field mapping, AI agent writing updates inside cards.

What about Trello Power-Ups like Butler or Custom Fields?

Butler (Trello's native automation engine) makes rules inside Trello: 'when a card reaches this list, do X'. It's excellent for intra-board automation but doesn't operate outside it. Pilot operates cross-tool: it brings into Trello what happens in WhatsApp, email, and the CRM, and sends back to Pilot what happens in Trello. The two coexist; Butler for rules inside the board, Pilot for connecting it with the rest of the operation.

Compared with Asana, Monday, or ClickUp: Trello is the simplest option visually. Monday/ClickUp have a native OAuth integration with Pilot; if your case needs real-time sync with custom fields, consider migrating while the native Trello integration arrives. If you like Trello as it is, Zapier + Pilot solves 80% of the case today.

Industries where this integration is most popular

Sectors with the highest combined adoption of this tool and Pilot.

How to connect it

  1. Create a Zapier account (free works for low volume, paid for multiple flows).
  2. In Zapier, connect Pilot (via webhook) and Trello (with Zapier's OAuth).
  3. Define the first Zap: "When a new opportunity is created in Pilot with a value > X, create a card on Trello's 'Pipeline' board with title = customer name and due date = expected close date."
  4. Define the reverse Zap: "When a card in Trello is moved to the 'Closed' list, mark the corresponding opportunity in Pilot as won."
  5. Test both flows with sample data; the Zap runs in seconds.
  6. Replicate the pattern for the flows your team needs (projects, customer tasks, restocking, etc.).

Frequently asked questions

Is the Trello integration native or via Zapier?
Today it's via Zapier (or via the Trello REST API if your team prefers a custom build). Functional, it supports the most common flows. The native OAuth integration in the Pilot panel, with real-time sync and custom-field mapping, is on the roadmap.
How much does the Zapier setup cost?
Trello has a free plan that allows several boards. Zapier Free allows 100 tasks/month, enough to start with a few flows. If your volume grows, Zapier Starter (~$30/month) covers 750 tasks/month. When the native OAuth integration arrives, Zapier is no longer needed.
Can it create cards on a specific board depending on the event type?
Yes. The Zap can have conditional logic: opportunity < $5k creates a card on the 'General pipeline' board, opportunity > $5k on the 'Strategic accounts' board. Zapier's filters allow any combination.
Does it handle Trello custom fields?
Via Zapier, yes; most custom fields can be set on the created card. For complex custom fields (formula, dropdown with many options), the mapping requires adjustments. When the native OAuth integration arrives, custom-field support will be complete.
And if I have several Trello workspaces?
Each workspace connects as a separate integration in Zapier. The data stays separate per workspace, but flows can cross over (an event in Pilot creates a card in workspace A, another event in workspace B).
And if I cancel Pilot?
Trello is left intact with all the cards that were created. The sync stops. The data in Pilot's CRM persists; it's yours until you decide to export.

Connect Trello to Pilot via Zapier in 15 minutes

Book a demo and we'll show you live how to build the first Pilot to Trello flow with Zapier. You'll see how a new opportunity in the CRM automatically becomes a Trello card with all the customer's context.

Request a demo