When do you need this?
- You're a consultant and you have several clients who use Pilot — and you want to access each one's account.
- Your organization has divisions run as separate companies in Pilot.
- You work part-time at two different companies.
Switch companies
In the side menu at the top (or in the profile menu at the top right) you see the name and logo of your active company. Click there and the list of the other companies you belong to drops down. Pick the one you want and the app reloads pointed at that context.
Example: a consultancy with 3 clients
You're Ana, a marketing consultant, with 3 clients who use Pilot.
- Each client added you as a user in their company with your same email.
- When you log into Pilot, you see the last company you were in.
- You click the company name and choose another.
- In the new company you see its CRM, its tasks, its emails — all separate.
Three working relationships, a single account. No repeated logging in and out.
What's shared and what isn't
Tips
- Look at the name and logo in the top left corner before sending an email or creating a task — so you don't get the wrong company.
- If you mix companies up often, set up a different theme for each (green for A, blue for B).
- When you stop working for a client, ask that company's admin to deactivate you.
If something doesn't work
If something fails
A company I know I'm in doesn't show up for me.
Ask that company's administrator to verify that your user is active and has the correct email.
I switched companies but I see data from the previous one.
The page probably didn't reload. Close and re-enter the module.