Operaciones · Feature

Project Chat: One Conversation per Project, Tied to Tasks, Files and Decisions

Every project gets its own chat channel with only its members, anchored to its tasks, files and agreements. Mention a Kanban card with # and the team jumps straight there. When the project ends, the channel closes and is archived as context.

Beginner 5 min read chatproyectoscomunicación
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Screenshot of the Project chat module in Pilot Desk
In 30 seconds
  • It's a chat dedicated to each project.
  • Only the project's members take part.
  • You can mention tasks and cards from the project itself — click and you go straight there.
  • Independent from the general Chat, but it shares the look and the shortcuts.

What is Project Chat?

It's the place where the team on a specific project talks without mixing in the company's general chat. Each project has its own channel, with its files and its history.

How to open it

Go to Productivity → Projects, open the project and pick the Chat view in its inner menu.

Mentioning tasks and cards

Type # and start typing the name of a task, card, file or milestone. Autocomplete appears. Once inserted it becomes a link. Any member can click it and go straight to the item.

Example

Example

Karina finished the cover design for the launch.

  1. She writes in the project chat: 'Cover design is done — #Cover-design, ready for review'.
  2. Diego (the reviewer) clicks the link.
  3. He goes straight to the card, reviews it and leaves a comment.
  4. The comment notifies Karina.

Conversation plus inline review, without losing context.

How it connects

How it connects: Project Chat

ProjectsThe channel belongs to the project; only its members can see it. NotificationsMentions generate a notification to the user. Chat (general)It's the same messaging engine: drag, replies and emojis work the same.

Real use cases

AI project management

A focused conversation per project, tied to its real tasks and deliverables.

Run your company from WhatsApp

Teams that live in messaging join the project chat from WhatsApp too.

Integrations that power this feature

Connect Pilot with the tools your team already uses. The AI orchestrates between them without you switching screens.

SlackSlack Microsoft 365Microsoft 365 Whatsapp-BusinessWhatsapp-Business AsanaAsana MondayMonday TrelloTrello

Industries where it shines

Technology

Cómo Pilot ayuda al sector technology.

Professional services

Cómo Pilot ayuda al sector professional services.

Manufacturing

Cómo Pilot ayuda al sector manufacturing.

Logistics

Cómo Pilot ayuda al sector logistics.

Frequently asked questions

How is it different from the company's general chat?
General chat is for day-to-day conversations with anyone on the team. Project chat lives inside a specific project: only its members take part, # mentions autocomplete that project's own tasks and files, and the entire history stays tied to the project once it's archived. If six months later you want to know why a decision was made on a deliverable, you open the project and read its chat. That context is lost in a general channel.
How do I mention a task or a file from the chat?
You type the # symbol and start typing a name. An autocomplete shows the project's tasks, cards, files and milestones. You select one and it becomes a clickable link in the message. Any member clicks it and goes straight to the item — no copying URLs or explaining where things are. Mentions also work the other way: if someone comments on a card, that comment notifies in the project chat.
Can I invite external people to a project chat?
Yes, if your role allows it. You can add a client, a supplier or a freelancer to the project and they see only that project — chat included. They don't see the rest of your company. When the project ends, their access closes automatically. Useful for one-off collaborations without opening up your whole account.
What happens to the chat when a project ends?
The channel closes to new messages but stays accessible in read-only mode. If a year later you want to review what was discussed, how a big decision was made or what files circulated, you open the archived project and it's all intact. You can also export the conversation to a PDF if you need a record outside Pilot.
How much does it cost?
Project chat is included when you contract the Projects module. There's no per-channel or per-message charge. Plans are built around number of users, active projects running in parallel and related modules — contact us for a tailored proposal with pricing made for teams in the region.

Does your team debate deliverables in threads where no one can find anything?

Book a 30-minute demo. We'll show you how each project gets a chat anchored to its tasks and files, how to invite externals without opening your whole company, and how the history becomes living context once the project closes.

Request a demo